Beta testing now open for elevator professionals

Smart troubleshooting
for every elevator technician.

ElevatorFix gives technicians instant access to fault codes, parameters, support tickets, community help, reporting tools and troubleshooting data for supported elevator brands.

✓ Fault code lookup ✓ Community support ✓ Contact ticket system
Live view • STEP AS380 Online
Fault code
E18
Medium severity

Encoder parameter error or interference. Check encoder wiring, grounding, and motor self-learning.

Brand
STEP
Model
AS380
Mode
Drive
Next: View parameters or open community support.

Everything technicians need on site.

ElevatorFix combines technical data, field knowledge, community help and support tools into a single technician-first mobile experience.

Fault Codes

Search supported brand fault codes and get causes, explanation and solution steps.

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Parameters

View parameter addresses, values, notes and model-specific information.

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Community Connect

Discuss problems, share field knowledge and connect with elevator professionals.

🎫

Contact Support

Raise support tickets with diagnostics, screenshots and status tracking.

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Report Safety Issues

Report unsafe advice, spam, fake profiles and inappropriate community content.

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Admin Ready

Web Admin tools help manage data, support tickets, reports and future team plans.

A quick look inside.

Focused mobile screens for brand selection, fault-code lookup, community, chat and support.

*Screens are sample layouts. Actual app may vary during beta.

Login, profile completion
and onboarding
Secure login

Email login, Google login, profile completion and account support.

Brand → Model → Feature
technical flow
Technical data

Choose brand and model to open fault codes, parameters and guides.

Community, chat
and support tickets
Support ecosystem

Connect with users, report issues and raise support tickets from the app.

Simple early access.

Start free while ElevatorFix expands content, supported brands and company tools.

*Pricing may change after beta.

Beta Starter
Free
for beta users

Ideal for technicians testing ElevatorFix.

  • • Access to available brands and models
  • • Fault code and parameter lookup
  • • Community and chat features
  • • Contact support and report system
Coming Soon
ElevatorFix Pro
Team plan

Built for service companies managing technicians, content and support.

  • • More brands and model libraries
  • • Company-level admin tools
  • • Priority support
  • • Team access and role management

Frequently asked questions.

Which elevator brands does ElevatorFix support?

ElevatorFix is starting with selected controller brands and models such as STEP and Monarch. More brands will be added gradually.

Does the app work offline?

Current beta uses online data for faster updates. Offline caching is planned for future releases.

Why does Google login show a Supabase domain?

Google login is powered by Supabase authentication. Seeing a Supabase secure login domain during sign-in is normal.

Can I report unsafe content?

Yes. The app includes report options for posts, profiles, stories and chat users.

Ready to try ElevatorFix?

Download the Android beta APK and help us improve the technician experience.

Download ElevatorFix Beta

Android APK beta only. Play Store and iOS releases are planned later.

Contact & early access

For app support, feedback or collaboration, contact the ElevatorFix team.